What comes with the LARQ Pitcher?
The LARQ Pitcher will include one LARQ Essential Filter and one magnetic USB charging cable.
Last updated: June 09, 2021 18:06
How does the LARQ Pitcher work?
The LARQ Pitcher features a unique 2-step filtration and purification process. Our unique plant-based filter removes lead, chlorine, mercury, cadmium, VOCs, and more. Next, our patented PureVis™ UV-C LED technology gives your water an extra purification boost to eradicate bio-contaminants. The LARQ Pitcher also has Intelligent Filter Life Tracking so you know exactly when to change your filter. No need to count the days.
Last updated: June 09, 2021 18:06
What are the dimensions of the LARQ Pitcher?
L x W x H: 238 x 126 x 258mm / 9.4 x 5 x 10in
Last updated: September 01, 2020 05:29
What is the LARQ Pitcher’s water capacity?
The LARQ Pitcher is an 8-cup pitcher / 1.9 liters.
Last updated: June 09, 2021 18:06
What are the dimensions of the LARQ Pitcher?
L x W x H: mm: 238 x 126 x 258 Inches: 9.4 x 5 x 10
Dry/Empty Weight: 36oz / 1.05 kg
Last updated: June 09, 2021 18:06
Does the LARQ Pitcher offer hydration tracking?
Yes, it will! When the app launches in March 2021, we will be able to offer hydration tracking among a number of other cool features. Check out the app section for more details!
Last updated: September 01, 2020 05:29
How often does the LARQ Pitcher’s self-cleaning mode activate?
The LARQ Pitcher’s self-cleaning mode turns on every 6 hours for 15 seconds.
Last updated: June 09, 2021 18:06
Will the Kickstarter Pitchers be app compatible?
Yes! We anticipate initially supporting iOS then followed by Android. The LARQ App will be available in Q2 2021.
Last updated: September 01, 2020 05:29
What material is the LARQ Pitcher made out of?
The LARQ Pitcher is made of BPA-free, phthalate-free, food-grade, plastic.
Last updated: June 09, 2021 18:06
How are you different from Brita and other pitchers?
Traditional pitchers filter to improve taste, but only trap and collect unwanted pollutants, making the filter itself a source of contamination from bacteria, viruses & mold. Traditional pitchers also reverse contaminate your water. The LARQ Pitcher goes beyond filtration with a vital second step–PureVis™ UV-C purification, which eradicates bio-contaminants. Check out our white paper for more info! https://bit.ly/LARQPitcherWP
Last updated: September 01, 2020 05:29
Will a glass LARQ Pitcher be available in the future?
Maybe! We are launching with a BPA-free, phthalate-free, food-grade, plastic because it allows us to optimize the size/ weight ratio for everyday use. However, if you are interested in a smaller glass version in the future, please let us know in the comments!
Last updated: June 09, 2021 18:06
How many colors is the LARQ Pitcher available in?
We are planning on launching 2 colors – Monaco Blue and Pure White
Last updated: June 09, 2021 18:06
How do I turn on the UV light?
Simply push the tactile button [lambda]on the LARQ Pitcher to activate the PureVis™ technology for a blast of purifying non-toxic UV-C light.
Last updated: September 01, 2020 05:29
Does the LARQ Pitcher offer hydration tracking?
Yes, it will! When the app launches in Q2 2021, we will be able to offer hydration tracking among a number of other cool features. Check out the app section for more details!
Last updated: June 09, 2021 18:06
Will the Indiegogo Pitchers be app compatible?
Yes! We anticipate initially supporting iOS then followed by Android
Last updated: June 09, 2021 18:06
Is it safe to put the LARQ Pitcher in the dishwasher?
Although we recommend hand washing. It is safe to put the LARQ Pitcher in the dishwasher. Yes, you should remove the PureVis wand before putting the LARQ Pitcher in the dishwasher.
Last updated: September 01, 2020 05:29
How are you different from Brita and other pitchers?
Traditional pitchers filter to improve taste, but only trap and collect unwanted pollutants, making the filter itself a source of contamination from bacteria, viruses & mold. Traditional pitchers also reverse contaminate your water. The LARQ Pitcher goes beyond filtration with a vital second step–PureVis™ UV-C purification, which eradicates bio-contaminants. Check out our white paper for more info!
Last updated: June 09, 2021 18:06
How often does the filter of the LARQ Pitcher need to be replaced?
The LARQ Pitcher has built-in Intelligent Filter Life Tracking so you know exactly when you need to change the filter. The LARQ Pitcher will flash in orange light to let you know! Depending on your household and local water quality, the LARQ filter should last up to 3 months of use or filter up to 60 gallons of water.
Last updated: June 09, 2021 18:06
How do I charge the LARQ Pitcher?
The LARQ Pitcher can be charged via its magnetic USB charger–included in the box.
Last updated: June 09, 2021 18:06
How do you make sure that there is not any dirt and/or dust inside the hingeless pour spout?
The hingeless pour spout is designed to be just narrow enough to prevent contamination but wide enough for a perfect pour. Self cleaning mode will also turn on every 6 hours to make sure your pitcher and water is free of bio-contaminants.
Last updated: September 01, 2020 05:29
How long does the battery last on the LARQ Pitcher?
The LARQ Pitcher should last up to 2-3 months between charges, around the time you need to change your filter.
Last updated: June 09, 2021 18:06
Do we sell the wand separately?
No
Last updated: September 01, 2020 05:29
How is it safe if UV light is shining in a plastic container?
The UV-C light is completely absorbed by the clear pitcher and will not be harmful if you are looking at the pitcher or if you are standing near the pitcher.
Last updated: September 01, 2020 05:29
How do I turn on the UV light?
Simply push the tactile button [lambda] on the LARQ Pitcher to activate the PureVis™ technology for a blast of purifying non-toxic UV-C light.
Last updated: June 09, 2021 18:06
How does the sensor know that a new filter is being used?
When adding a new filter, you will need to reset the wand in order to accurately track the volume of water filtered through and flow rate for smart filter replacement
Last updated: June 09, 2021 18:06
Will the LARQ Pitcher prevent ‘algae’ growth?
Yes, unlike traditional filters, the two step process and patented PurVis technology will eliminate the opportunity for algae and bacteria to grow.
Last updated: September 01, 2020 05:33
Is it safe to put the LARQ Pitcher in the fridge?
Yes, you can put the LARQ Pitcher in the fridge.
Last updated: June 09, 2021 18:06
What is the filter made out of?
Our filter is made of plant-based carbon material that also uses 75% less plastic than traditional filters. Better for you and the planet.
Last updated: September 01, 2020 05:33
Is it safe to put the LARQ Pitcher in the freezer?
No, we would not recommend putting the LARQ Pitcher in the freezer.
Last updated: June 09, 2021 18:06
How do I know which filter is right for me?
If you are in the United States, and unsure, we would recommend checking here: https://www.ewg.org/tapwater/. If you are outside of the US, and unsure, we would recommend the Advanced Filter for extra peace of mind.
Last updated: September 01, 2020 05:33
Is it safe to put the LARQ Pitcher in the dishwasher?
Although we recommend hand washing, it is safe to put the LARQ Pitcher in the dishwasher. Just remember to remove the PureVis wand beforehand!
Last updated: June 09, 2021 18:06
Where will the LARQ Pitcher be available?
The LARQ Pitcher will ship to the following countries: - US - UK - Canada - European Union - Australia - New Zealand - Singapore - Hong Kong - Switzerland - Norway
Last updated: September 01, 2020 06:45
How do I pick the color when I order?
After the campaign, the LARQ team will provide a Backerkit survey to confirm your shipping information and color preference.
Last updated: September 01, 2020 05:43
How do I clean the LARQ Pitcher?
We’d recommend giving your LARQ Pitcher a “reset” clean every time you change your filter. Handwash with mild soap and warm water.
Last updated: June 09, 2021 18:06
How effective will the UV light be if the container isn’t internally reflective (like the LARQ bottle) and light can disperse out the sides?
Although the LARQ Pitcher is clear, the PureVis wand is located next to the drain hole, so the water will be exposed to the UV-C LED technology as it enters the base of the LARQ Pitcher, therefore we are relying less on the reflectivity of the container in order to accomplish out filtration and purification goals.
Last updated: September 01, 2020 07:56
Can I receive the LARQ Pitcher before the Advanced Filters?
We’re eager for you guys to get your LARQ Pitchers as soon as possible too! We, unfortunately, will not be able to split the LARQ Pitcher and the LARQ Advanced filter due to both shipping costs and operational limitations. Shipping them this way allows us better efficiency, and in turn, the ability to offer these steep discounts.
Last updated: September 01, 2020 09:00
Can I pour and drink water from the LARQ Pitcher while the PureVis™ light is activated?
Yes
Last updated: June 09, 2021 18:06
What type of Crowdfunding Survey will you use after the campaign?
We will be using Backerkit.
Last updated: September 01, 2020 09:00
Has the LARQ Pitcher been tested?
LARQ Filters are tested to NSF standards (42 and 53) to achieve >90% reduction across a range of contaminants. We’re taking the next two months to finalize our 3rd party certifications with NSF standards on select contaminants (lead, chlorine, cadmium, arsenic). We have preliminary third-party testing across a range of contaminants.
Last updated: June 09, 2021 18:06
How do I dispose of the LARQ Filter?
The LARQ filter will go in the landfill bin, and will not be recyclable/compostable. Typically, only the outer plastic casing of traditional filters can be recycled, and it is not recommended to recycle the filter media as it captures heavy metals and contaminants. We designed the LARQ Filter with 75% less plastic by removing the need for a hard plastic casing (aka the recyclable part in a traditional filter) and use plant-based carbon for our filter media to decrease our overall carbon footprint. Plus, the 2nd step PureVis purification never has to be replaced!
Last updated: September 03, 2020 11:09
How will shipping and taxes work?
Please be aware that all shipping, sales, and VAT taxes will be collected after the campaign is over through our post-campaign survey.
Last updated: September 01, 2020 11:11
When does the Kickstarter launch? / When can I order the LARQ Pitcher?
We’re preparing to launch the Kickstarter campaign in September. Since you’re signed up, you’ll be the first to know when we launch!
Last updated: June 09, 2021 18:06
How will the Total Dissolved Solids (TDS) be impacted by the LARQ Filter?
We have not tested specifically for the Total Dissolved Solids (TDS), but we do anticipate that the LARQ Filter will decrease it, we just do not know to what degree. With the LARQ Pitcher, our goal is not to remove everything from your water, but instead focusing on the most dangerous and pervasive contaminants and leave in some of the good stuff!
Last updated: September 01, 2020 12:08
What is the expected lifetime of the PureVis Wand in the LARQ Pitcher?
The PureVis technology in the LARQ Pitcher does not need to be replaced, it is rated for >100,000 cycles, so it should last a very long time!
Last updated: September 01, 2020 15:11
Does the LARQ Pitcher have a warranty?
We offer a 1-year limited warranty to repair or replace any defective material or component. It does not cover any issues due to normal wear and tear, misuse or loss/theft of the pitcher. (2-year warranty where local regulations stipulate).
Last updated: June 09, 2021 18:06
Will the LARQ Pitcher prevent ‘algae’ growth?
Yes, unlike traditional filters, the 2-step process and patented PureVis technology will eliminate the opportunity for algae and bacteria to grow.
Last updated: September 01, 2020 18:43
How do you make sure that there is not any dirt and/or dust inside the hingeless pour spout?
The hingeless pour spout is designed to be just narrow enough to prevent contamination but wide enough for a perfect pour. Self-cleaning mode will also turn on every 6 hours to make sure your pitcher and water is free of bio-contaminants.
Last updated: June 09, 2021 18:06
What is the difference between the LARQ Bottle and the LARQ Pitcher?
The LARQ pitcher is designed for at-home water filtration and purification, whereas the LARQ Bottle is meant for on-the-go purification. The LARQ Pitcher uses our unique plant-based filter to remove lead, chlorine, mercury, cadmium, VOCs, and more. Next, our patented PureVis™ UV-C LED technology gives your water an extra purification boost to eradicate bio-contaminants. The LARQ Bottle uses the same patented PureVis™ technology to eradicate up to 99.9999% of bio-contaminants giving you pure water from a clean bottle wherever you are.
Depending on if you are looking for an on-the-go or an at-home solution, we have you covered :)
Last updated: September 02, 2020 13:28
I am from another Kickstarter and am interested in doing a cross promotion with LARQ, who do I contact?
We’re excited to hear from you! Please email [email protected].
Last updated: September 02, 2020 13:28
What is the difference between keeping the LARQ Pitcher in the fridge vs countertop?
With the LARQ Pitcher, there is no difference since our PureVis purification technology will eliminate potential reverse contamination. With traditional pitchers, putting your pitcher in the fridge may slow down the reverse contamination process versus keeping it out on the countertop. There will still be an issue with reverse contamination from the dirty filter.
Last updated: June 09, 2021 18:06
Do we sell the wand separately?
No.
Last updated: June 09, 2021 18:06
How does the One-Handed Fill Top work?
The one-handed fill top is designed with a counterbalanced lid, so when the water from your faucet comes in contact with it the door drops, and the ultra-smooth finish of the lid allows the water to glide into the top chamber effortlessly.
Last updated: September 03, 2020 11:09
How does the LARQ Pitcher compare to Dasani/ Arrowhead or other single-use water bottles?
It will be better because it doesn’t use single-use plastic and pollute our planet :)
On a more serious note, we do not have the data to speak to the water quality used in plastic single-use bottles, however, the LARQ Filters are tested to NSF standards (42 and 53) to achieve >90% reduction across a range of contaminants and will improve both the quality of your tap water and taste.
Last updated: September 03, 2020 11:09
How is it safe if UV light is shining in a plastic container?
The UV-C light is completely absorbed by the clear pitcher and will not be harmful if you are looking at the pitcher or if you are standing near the pitcher.
Last updated: June 09, 2021 18:06
What is the removal rate of fluoride?
The LARQ Pitcher will filter for fluoride, however, we do not have the specific tests at the moment so we are unable to say how much will be left. These will be conducted over the next couple of months, but we don’t expect any issues meeting NSF standards.
Last updated: September 04, 2020 16:22
With the One-Handed Fill Top, what happens to the dust/dirt on the pitcher cover?
The filter and PureVis will take care of this!
Last updated: June 09, 2021 18:06
What is the expected lifetime of the LARQ Pitcher?
The PureVis technology in the LARQ Pitcher does not need to be replaced, it is rated for >100,000 cycles, so it should last a very long time!
Last updated: June 09, 2021 18:06
What is the expected retail price of the LARQ Pitcher?
The LARQ Pitcher is anticipated to retail at $135USD.
Last updated: June 09, 2021 18:06
Will the LARQ Pitcher remove Microplastics?
Yes, it will remove some microplastics! The essential filter removes microplastic particles larger than 40 microns while the advanced filter removes microplastic particles down to 25 microns in size.
Last updated: September 10, 2020 09:24
Will the LARQ Pitcher prevent ‘algae’ growth?
Yes, unlike traditional filters, the two-step process and patented PureVis technology will eliminate the opportunity for algae and bacteria to grow.
Last updated: June 09, 2021 18:06
Will the LARQ Pitcher Filter out PFAs (PFOA and PFOS)?
No, the current generation of filters is not rated for PFOA and PFOS. However, we do anticipate that this will be a future development.
Last updated: September 10, 2020 09:28
Will PureVis UV-C light turn on while I’m filling up the pitcher?
Yes, the LARQ Pitcher will turn on PureVis when you’re filling up the Pitcher. You can also manually turn it on by pressing the lambda icon on top of the Pitcher.
Last updated: June 09, 2021 18:06
What will it do to soft water?
Both Essential and Advanced filters will remove the listed contaminates from soft or hard water. For soft water, there isn’t any calcium or magnesium for the filter to remove, so you may actually get a little longer filter life.
Last updated: September 10, 2020 09:28
How long does it take to filter a full pitcher of water?
We estimate that it will take 3-4minutes, however, this may vary based on water quality and filter age.
Last updated: June 09, 2021 18:06
How does the One-Handed Fill Top work?
The one-handed fill top is designed with a counterbalanced lid, so when the water from your faucet comes in contact with it the door drops and the ultra-smooth finish of the lid allows the water to glide into the top chamber effortlessly.
Last updated: June 09, 2021 18:06
What is the filter made out of?
Our filter is made of plant-based carbon material.
Last updated: June 09, 2021 18:06
Will the LARQ Pitcher remove Pharmaceutical/drug contaminants/antibiotics or hormones?
In the first generation LARQ Pitcher, we will not be focusing on removing these types of contaminants. However, this may be something that we consider for future versions of the LARQ Pitcher.
Last updated: September 10, 2020 09:28
What contaminants will the filter remove?
Since the LARQ Pitcher uses a 2-Step process, our filter will first remove lead, chlorine, mercury, fluoride, VOCs, and more. Then, the Pitcher goes beyond filtration using PureVis™ technology to neutralize bacteria, viruses, and mold.
Last updated: June 09, 2021 18:06
Will the filter remove limescale?
Yes, the Pitcher (Essential Filter and Advanced Filter) will remove the calcium that causes limescale. In internal testing, the LARQ Pitcher outperformed traditional pitchers.
Last updated: June 09, 2021 18:06
How do I know which filter is right for me?
If you are in the United States, and unsure, we would recommend checking here: https://www.ewg.org/tapwater/. If you are outside of the US, and unsure, we would recommend the advanced filter for extra peace of mind.
Last updated: June 09, 2021 18:06
Will the LARQ Pitcher filter out copper?
Yes, the LARQ Pitcher will filter out copper.
Last updated: September 10, 2020 09:28
Will the LARQ Pitcher filter out Iron?
In the first generation LARQ Pitcher, we will not be focusing on Iron removal. However, this may be something that we consider for future versions of the Pitcher.
Last updated: June 09, 2021 18:06
What happens to the toxins when the filter reaches the end of its life?
Unlike some traditional filters, the LARQ Filter will not release trapped toxins into the water, however, it will stop removing contaminants from the water. We would strongly recommend changing your filter as recommended.
Last updated: September 10, 2020 09:28
Will the LARQ Pitcher filter out Uranium or Radium?
In the first generation LARQ Pitcher, we will not be focusing on Uranium or Radium removal. However, this may be something that we consider for future versions of the LARQ Pitcher.
Last updated: June 09, 2021 18:06
What type of plant based material is used in the filters?
The carbon is being derived from coconut shells.
Last updated: September 10, 2020 09:28
Will the LARQ Pitcher filter out Haloacetic acids?
No, the LARQ pitcher will not filter out Haloacetic acids.
Last updated: June 09, 2021 18:06
How do I add on filters to my pledge?
If you wish to add additional filters, simply edit your pledge and add the dollar amount associated with the number and type of filters you would like to add. For most pledge levels the Essential Filter is $10 and the Advanced is $18.
Last updated: September 10, 2020 09:28
Will the LARQ Pitcher filter out Chromium 6?
No, we do not plan to certify the LARQ filter for Chromium 6 removal at this time, however, this may be a future development.
Last updated: June 09, 2021 18:06
Is there a version of the video with subtitles/closed captioning?
Yes! Subtitles/Closed Captioning is available on our YouTube video here: https://youtu.be/OqfF5gh_1ck
To turn on Subtitles/Closed Captioning click the “CC” button on the menu bar in the lower right corner of the video.
Last updated: October 08, 2020 15:05
Will the LARQ Pitcher filter out Trihalomethanes?
Yes, Trihalomethanes (THM) reduction will be certified by the VOC testing.
Last updated: June 09, 2021 18:06
Will the LARQ Pitcher remove microplastics?
Yes, it will remove some microplastics! The Essential Filter removes microplastic particles larger than 40 microns while the Advanced Filter removes microplastic particles down to 25 microns in size.
Last updated: June 09, 2021 18:06
Will the LARQ Pitcher Filter out PFAs (PFOA and PFOS)?
No, the current generation of filters are not rated for PFOA and PFOS. However, we do anticipate that this will be a future development.
Last updated: June 09, 2021 18:06
What will it do to soft water?
Both filters will remove the listed contaminates from soft or hard water. For soft water there isn’t any calcium or magnesium for the filter to remove, so you may actually get a little longer filter life.
Last updated: June 09, 2021 18:06
Do the filters change the PH of the water?
No, the LARQ Filter does not change the PH of the water.
Last updated: June 09, 2021 18:06
Will the LARQ Pitcher filter out Aluminum?
While we are not testing for the reduction of aluminum at this time, our extraction testing will ensure that our filters do not add additional aluminum to the water.
Last updated: June 09, 2021 18:06
Will the LARQ Pitcher remove pharmaceutical/drug contaminants/antibiotics or hormones?
In the first generation LARQ Pitcher, we will not be focusing on removing these types of contaminants. However, this may be something that we consider for future versions of the LARQ Pitcher.
Last updated: June 09, 2021 18:06
Will the filters remove pesticides?
In the first generation LARQ Pitcher, we will not be focusing on removing these types of contaminants. However, this may be something that we consider for future versions of the LARQ Pitcher.
Last updated: June 09, 2021 18:06
Will the pitcher filter out/kill amoebas and other parasites?
In the first generation LARQ Pitcher, we will not be focusing on removing these types of contaminants. However, this may be something that we consider for future versions of the LARQ Pitcher.
Last updated: June 09, 2021 18:06
Will the LARQ Pitcher filter out Legionella?
We have not tested the pitcher on Legionella, however, the UV function does regulate microbial growth.
Last updated: June 09, 2021 18:06
Will the LARQ Pitcher filter out PCB (polychlorinated biphenyls)?
No, the filters aren’t rated to remove PCBs.
Last updated: June 09, 2021 18:06
What happens to the toxins when the filter reaches the end of its life?
Unlike some traditional filters, the LARQ Filter will not release trapped toxins into the water, however, it will stop removing contaminants from the water. We would strongly recommend changing your filter as recommended.
Last updated: June 09, 2021 18:06
How do you prepare the filter?
Preparing your filter for use is as easy an easy 3-step process! Rise, Soak, Discard the first few volumes processed.
Last updated: June 09, 2021 18:06
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.